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November 29 2014 – Robert Fiumara

Delivering Quality and Service in Your Restaurant

When diners decide to go out to a restaurant for a meal, they expect certain things: quality food, excellent service, and value. When these three criteria are met, guests often return and recommend your establishment to their family and friends. But inevitably, problems and complaints will occur. When that happens, good customer service can make the difference between a satisfied...
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