News

It can be difficult to remain optimistic in this industry. Between clamoring needy guests and slimming profit margins, it can be hard to stay cheerful and peppy for every customer, to reach out and try and make that personal connection with them. It is important that you try, however, because what separates a good restaurant from a great one is...

How to Manage and Inspire Your Cooks In this business, meeting and working alongside chefs is the norm. Chefs on whole share a variety of traits and values, but on occasion, it seems like they come up a little short on patience and understanding. Head chefs are often characterized as impatient or hot-tempered.  They flair up at critique and take...

It’s the internet age, and people are more connected than ever before. People of all ages are snapping pics, taking selfies, tweeting, and updating their status anywhere and everywhere all the time. People use these platforms, as well as some others, to share their experiences and give reviews. Sometimes, those impressions and experiences are great, and reflect on our services...

If you’ve been out to eat recently you’ve probably noticed an increasingly popular trend in the substitution of traditional bread buns for the “new” and delicious pretzel bun. Fast food on whole is what’s considered a “trailing indicator” of fashion, which means it’s one of the last things in line to  catch on to any particular trend.  Pretzel buns were...

Operating or managing a restaurant can be incredibly demanding and time consuming. All of us struggle daily to provide the highest quality service we can in our field, but what can we do that will have the greatest impact on customer satisfaction? Sure, focusing on the quality of the meals you cook and the service you provide is central, but...