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It can be difficult to remain optimistic in this industry. Between clamoring needy guests and slimming profit margins, it can be hard to stay cheerful and peppy for every customer, to reach out and try and make that personal connection with them. It is important that you try, however, because what separates a good restaurant from a great one is...

How to Manage and Inspire Your Cooks In this business, meeting and working alongside chefs is the norm. Chefs on whole share a variety of traits and values, but on occasion, it seems like they come up a little short on patience and understanding. Head chefs are often characterized as impatient or hot-tempered.  They flair up at critique and take...