Shipping policy
At Fiumara Culinary, we work to ensure your professional culinary apparel arrives as efficiently as possible. Shipping timelines vary depending on product availability, customization requirements, and delivery destination.
Standard Orders — U.S. Shipping
In-stock items typically ship within 1–2 business days.
Most standard, non-embroidered orders are delivered within approximately 6–7 business days, including order processing and shipping transit time.
Delivery estimates may vary based on product availability, supplier location, shipping destination, and carrier conditions.
Products that are not immediately available in stock may require additional processing time. If an item is backordered or requires special sourcing, our team will communicate available information regarding the expected fulfillment timeline.
Custom Embroidery Orders
Orders requiring custom embroidery typically need 2–3 weeks of production time after artwork approval, plus shipping transit time.
Embroidery production begins once the artwork has been approved and the required garments are available.
Additional time may be needed for large orders, special-order garments, or products awaiting supplier availability.
The standard 6–7 business-day delivery estimate does not apply to orders requiring custom embroidery.
For embroidery inquiries, please visit our Custom Embroidery page.
International Shipping
International orders may require up to 10 business days for processing before shipment, depending on product availability and supplier location.
International transit time is additional and varies by destination, shipping carrier, and customs clearance requirements.
Customers are responsible for any applicable import duties, taxes, or customs fees charged by their destination country, unless otherwise specified at checkout.
For international shipping questions, please contact sales@fiumaraapparel.com.
Shipping Carriers
Fiumara Culinary primarily ships orders using UPS and USPS. We also utilize FedEx and, when appropriate, DHL, depending on the shipment's destination, product availability, and fulfillment requirements.
The shipping carrier is selected based on the order's shipping needs to provide reliable and efficient delivery.
Tracking information will be provided when available once your order has shipped.
Backorders and Special-Order Items
Occasionally, a product may be temporarily unavailable or require sourcing from one of our suppliers.
Backordered items are fulfilled when merchandise becomes available, unless otherwise arranged.
Our team will communicate known delays or changes to the expected fulfillment timeline.
Business Days and Delivery Estimates
Business days are Monday through Friday, excluding applicable holidays.
Shipping and delivery timeframes are estimates, not guaranteed delivery dates. Actual delivery may be affected by product availability, supplier schedules, carrier operations, weather, customs processing, and other circumstances beyond our control.
Questions About Your Order?
Our team is available to assist with shipping questions, order status, custom embroidery, and business uniform orders.
Fiumara Culinary Customer Service
Email: info@fiumaraapparel.com
Phone: 1-855-FIUMARA (1-855-348-6272)
